Refund Policy

Ebooks (sold through Paddle)

Our ebook order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all ebook orders. To request a refund, use the link in your Paddle receipt email or visit paddle.net. Refunds are handled under Paddle’s refund policy and Buyer Terms.

This is not a no-refunds policy. Where the law gives you a right to withdraw from a digital purchase, that right can end only once delivery of the ebook has begun with your prior express consent and your acknowledgement that you lose the right. Paying for a pre-order does not by itself start delivery. Your rights if the ebook is inaccessible, faulty or not as described always remain.

If an ebook purchase is refunded, access to the ebook may be withdrawn.

For help with the ebook itself or with downloading it, email hello@chisomudeze.com.

Printed books (sold by us)

Printed books are sold directly by OVERNIGHT WISDOM UDEZE. Cancellation, return and refund terms, and a cancellation form, are in the sales terms for the offer you bought.

In short, for the current signed-book offer you may cancel before delivery or within 14 days after receiving your books by emailing us your name, order reference and the items concerned. The sales terms explain how to return the books and when the refund is paid.

Faulty, damaged or missing orders

Contact us with your order details and a description of the problem. We will provide the remedy required by applicable law, which may be a replacement, repair, price reduction or refund. The change-of-mind deadline is not a deadline for reporting a fault.

Contact

OVERNIGHT WISDOM UDEZE (org. no. 918884351)
c/o Chisom Udeze, Riddervolds gate 3, 0258 Oslo, Norway
hello@chisomudeze.com